Shipping Policy

1. Order Processing Time

All orders are processed and delivered digitally. Once payment is confirmed, we aim to complete your order as quickly as possible. Most orders are fulfilled instantly, but please allow up to 24 hours for larger orders.

2. Delivery Method

As we provide digital services for social media engagement, all orders are delivered directly to the specified platform (such as Rumble) associated with your order. You will not receive any physical items, so there is no physical shipping involved.

3. Delivery Confirmation

Upon completion of your order, we will send a confirmation email with the details of your service fulfillment. Please ensure that the email address provided at checkout is accurate to receive updates on your order.

4. Order Tracking

Since our services are digital, traditional tracking numbers do not apply. However, you can monitor the progress of your services by logging into your account and viewing order details.

5. Delivery Issues

In rare cases, delays may occur due to technical issues or high demand. If you have not received your order within the estimated time frame, please contact our support team at info@promo-smm.com, and we will resolve the issue as soon as possible.

6. Refunds and Cancellations

Please review our Refund Policy for details on cancellations and refunds. If there is a problem with your order, reach out to us immediately for assistance.